Security and privacy

Coverly holds documents that say a great deal about a person. This page explains, without hedging, how they are protected and who can see them.

Only your documents

The assistant answers exclusively from documents that you (or a broker you authorised) uploaded. If the information is not there, it tells you.
Authorisation per policy

Every request is judged on the server by asking whether the requester holds an active right over that specific policy. Not over that customer: over that policy.
Data in Switzerland

Documents and data sit on infrastructure located in Switzerland, in the Switzerland North region.
Every access leaves a trace

Changes and accesses to data are recorded, distinguishing your own actions from those carried out by a broker on your behalf.

Who can see your policies

The short answer: you, and only the brokers you granted an active delegation on that policy.

You grant the delegation

A broker does not get access because they are a broker. They get it because you authorise them, through an explicit action, after an invitation bound to your specific relationship.
You choose the scope

A single policy, or all your present and future policies. You can work with several brokers at the same time, each with a different scope.
You can revoke whenever you want

Revocation is immediate and affects only that delegation. The others remain valid.
What happens after revocation

The broker keeps the documents received while the delegation was active, exactly as happens today with paper documents they already hold. They do not see the policies you add afterwards.

No ambiguity about location: it is a recurring question in the Swiss market, and there is only one answer.

Swiss infrastructure

The services that process documents and data run in the Swiss region of the cloud provider (Azure Switzerland North).
Documents kept, not scattered

Uploaded files are held in dedicated storage, reachable only by the application services and only after the authorisation check.
No data selling

Your documents exist to answer you. They are not passed on, they feed no advertising profile, and they are not a product.

The most delicate part: what the AI actually does when you ask a question.

It searches inside the authorised scope first

The search starts already limited to the documents the asker is allowed to read. The filter is applied before, not after.
It cites the document and the clause

Every answer names the document it came from and, where one exists, the specific article. The citation quotes the text as written in your policy.
It says when it does not know

If the information is not in your documents, the answer states it. It is not filled in with general knowledge.
Information, not advice

Every answer carries that warning. Coverly shows you what your contracts say, not what you should do.

The page you are reading is a static site, and behaves accordingly.

It uses no cookies and writes nothing to your device.
It uses no analytics and does not track visits.
It loads no content from external services: fonts, images and styles come only from here.
It contains no forms: there is nothing you could send us from this page.
As with any website, the hosting provider records requests in its own technical logs. The privacy page explains exactly what data and why.

You can start with a single policy and judge it on your own documents.